IT & Cybersecurity

IT Help Desk and Desktop Support: PC Hardware, Windows and Troubleshooting – Dubai, 13–17 Sep 2027

IT Help Desk and Desktop Support: PC Hardware, Windows and Troubleshooting runs in Dubai from Monday 13 September to Friday 17 September 2027 (1 Week). The fee is 21,450 SAR per participant. The same programme is also scheduled in 1 other city.

Dates: Monday 13 Sep – Friday 17 Sep 2027
Length: 1 Week
Fee per participant: 21,450 SAR
Format: In person, Dubai
Venue: Five-star CBD venue
Status: Open for registration
Week: 37 of 2027
Reference: 406_13699

This session

13–17 Sep 2027

This IT Help Desk and Desktop Support: PC Hardware, Windows and Troubleshooting session in Dubai runs from Monday 13 September to Friday 17 September 2027 (week 37, Q3 2027). It is the only date in Dubai in 2027, at a fee of 21,450 SAR. Registration is open for this date. It is held in person at Five-star CBD venue.

How do I book this date?

Reference for this date: 406_13699. Quote it when you contact us.

Before you book, read our cancellation policy.

Let’s talk about your next step.

Questions about this date

When does IT Help Desk and Desktop Support: PC Hardware, Windows and Troubleshooting in Dubai start and finish?

It starts on Monday 13 September and finishes on Friday 17 September 2027: 1 Week.

How much does IT Help Desk and Desktop Support: PC Hardware, Windows and Troubleshooting in Dubai cost?

The fee for this date is 21,450 SAR per participant. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in Dubai, at Five-star CBD venue.

Where else does IT Help Desk and Desktop Support: PC Hardware, Windows and Troubleshooting run?

It is also scheduled in 1 other city: London.

What does this programme cover?

IT help desk teams lose hours when laptops are swapped instead of repaired, Windows builds drift from one desk to the next, printers stay offline for days and users repeat the same fault to three different technicians. This Core Concept course gives first-line and desktop support staff a bench-level grasp of PC, laptop and mobile hardware, Windows installation and configuration, and a structured method for fault-finding across hardware, the operating system and applications. Every day includes hands-on lab work, and participants finish by assembling a Desktop Support Troubleshooting Toolkit for their own device fleet.

The programme outline covers:

Introduction
Course Objectives
Target Audience
Course Outline
Day 1: End-User Computing Foundations and the Support Tiers
Day 2: Windows Installation, Configuration and Endpoint Management
Day 3: Structured Fault-Finding for Hardware, Windows and Applications
Day 4: Connectivity, Security and Difficult Support Cases
Day 5: Repair Bench Lab, User Conversations and the Support Toolkit
Skills You Will Gain
Why Attend This Course
Conclusion

Read the full outline on the programme page ↗

Where else does this programme run?

Also scheduled in 1 other city.

London