Organisational & Operational Excellence

Spa and Wellness Operations Management: Resort Spa Concept, Therapists and P&L – London, 18–22 Oct 2027

Spa and Wellness Operations Management: Resort Spa Concept, Therapists and P&L runs in London from Monday 18 October to Friday 22 October 2027 (1 Week). The fee is 23,000 SAR per participant. The same programme is also scheduled in 7 other cities.

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Dates
Length
1 Week
Fee per participant
23,000 SAR
Format
In person, London
Venue
Central London four-star
Status
Open for registration
Week
42 of 2027
Reference
555_17350

This session

18–22 Oct 2027

This Spa and Wellness Operations Management: Resort Spa Concept, Therapists and P&L session in London runs from Monday 18 October to Friday 22 October 2027 (week 42, Q4 2027). It is the only date in London in 2027, at a fee of 23,000 SAR, the same for each of them. Registration is open for this date. It is held in person at Central London four-star.

When else does it run in London?

How do I book this date?

Register online to request your place, or send us a question about this date first.

Reference for this date: 555_17350. Quote it when you contact us.

Before you book, read our cancellation policy.

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Questions about this date

When does Spa and Wellness Operations Management: Resort Spa Concept, Therapists and P&L in London start and finish?

It starts on Monday 18 October and finishes on Friday 22 October 2027: 1 Week.

How much does Spa and Wellness Operations Management: Resort Spa Concept, Therapists and P&L in London cost?

The fee for this date is 23,000 SAR per participant. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in London, at Central London four-star.

Where else does Spa and Wellness Operations Management: Resort Spa Concept, Therapists and P&L run?

It is also scheduled in 7 other cities: Amsterdam, Barcelona, Dammam, Dubai, Jeddah, Paris and Riyadh.

What does this programme cover?

Spa and wellness operations management in many resorts falls short of the potential of the facility: treatment rooms sit empty in the morning and overbooked at dusk, therapists are paid for idle hours, menus carry too many low-margin treatments and retail shelves barely move. Wet areas add operating cost and safety exposure that few spa managers budget for. This Core Concept course gives spa directors, resort operations leaders and wellness business developers the concept, scheduling, pricing, hygiene and financial routines of a profitable resort spa, and ends with a Spa Concept and Operating Plan with a P&L for a case resort.

The programme outline covers:

  • Introduction
  • Course Objectives
  • Target Audience
  • Course Outline
  • Day 1: Wellness Tourism Market, Guest Segments and Spa Business Models
  • Day 2: Spa Concept Design, Facility Layout and Treatment Menu Engineering
  • Day 3: Therapist Workforce, Scheduling and Booking Operations
  • Day 4: Yield, Service Standards, Hygiene and Wet Area Safety
  • Day 5: Retail, Memberships, Spa P&L and the Spa Concept and Operating Plan
  • Skills You Will Gain
  • Why Attend This Course
  • Conclusion
Read the full outline on the programme page ↗

Where else does this programme run?

Also scheduled in 7 other cities.

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