Quality & Productivity

Healthcare Communication Strategies: Patient Conversations, Risk Messages and Health Literacy – London, 15–19 Mar 2027

Healthcare Communication Strategies: Patient Conversations, Risk Messages and Health Literacy runs in London from Monday 15 March to Friday 19 March 2027 (1 Week). The fee is 23,000 SAR per participant. The same programme is also scheduled in 7 other cities.

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Dates
Length
1 Week
Fee per participant
23,000 SAR
Format
In person, London
Venue
Central London four-star
Status
Open for registration
Week
11 of 2027
Reference
804_20089

This session

15–19 Mar 2027

This Healthcare Communication Strategies: Patient Conversations, Risk Messages and Health Literacy session in London runs from Monday 15 March to Friday 19 March 2027 (week 11, Q1 2027). It is the 1st of 2 dates in London in 2027, at a fee of 23,000 SAR, the same for each of them. Registration is open for this date. It is held in person at Central London four-star.

When else does it run in London?

How do I book this date?

Register online to request your place, or send us a question about this date first.

Reference for this date: 804_20089. Quote it when you contact us.

Before you book, read our cancellation policy.

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Questions about this date

When does Healthcare Communication Strategies: Patient Conversations, Risk Messages and Health Literacy in London start and finish?

It starts on Monday 15 March and finishes on Friday 19 March 2027: 1 Week.

How much does Healthcare Communication Strategies: Patient Conversations, Risk Messages and Health Literacy in London cost?

The fee for this date is 23,000 SAR per participant. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in London, at Central London four-star.

Where else does Healthcare Communication Strategies: Patient Conversations, Risk Messages and Health Literacy run?

It is also scheduled in 7 other cities: Amsterdam, Barcelona, Dammam, Dubai, Jeddah, Paris and Riyadh.

What does this programme cover?

Without deliberate healthcare communication strategies, patient contact breaks down in predictable places: consultations that skip the patient's agenda, jargon-heavy explanations nobody checks, bad news delivered in corridors, risk figures that frighten rather than inform, and letters or text reminders written for clinicians instead of readers. This Core Concept course gives nurses, allied health staff, administrators and patient relations teams structured conversation methods, plain-language messaging and risk explanation techniques they can use on the ward, at the clinic desk and in public health messages. Participants produce a Department Communication Improvement Plan tested through recorded role-plays.

The programme outline covers:

  • Introduction
  • Course Objectives
  • Target Audience
  • Course Outline
  • Day 1: Healthcare Communication Foundations and Department Baseline
  • Day 2: Consultation Models, Empathy Techniques and Health Literacy Methods
  • Day 3: Difficult Conversations, Families and Interprofessional Handovers
  • Day 4: Risk Messages, Health Campaigns and Written and Digital Channels
  • Day 5: Role-Play Practice and the Department Communication Improvement Plan
  • Skills You Will Gain
  • Why Attend This Course
  • Conclusion
Read the full outline on the programme page ↗

Where else does this programme run?

Also scheduled in 7 other cities.

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