Innovation & Corporate Entrepreneurship

Service Design and Solution Design (Design Thinking)

DestinationAmsterdam
Dates13 - 17 Apr 2027
Reference1022_673

Programme overview

This five-day programme gives teams a working command of human-centred design methods. Curriculum covers user research and synthesis, persona and journey construction, problem framing, ideation and concept selection, prototyping at varying fidelity, usability testing, and handover into delivery.

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