Business Continuity, Crisis & Resilience

01

Incident Command System and ISO 22320: Multi-Agency Coordination and EOC Operations

For incident commanders, EOC staff and liaison officers who set up command, activate coordination centres and share resources across responding agencies.

Dates & programme details ↗

02

Intelligence-Led Policing and Criminal Intelligence Analysis: Profiles and Tasking

For police intelligence analysts, officers and unit supervisors who grade intelligence, chart offender networks and turn analysis into tasking decisions.

Dates & programme details ↗

03

Business Continuity Management (ISO 22301) and Organisational Resilience

Master global standards to safeguard critical operations, mitigate risks, and build an agile, crisis-ready enterprise.

Dates & programme details ↗

04

IT Disaster Recovery Planning and Operational Resilience

Build robust continuity strategies and incident response frameworks to protect critical systems from major disruptions.

Dates & programme details ↗

05

Crisis Management for Executive Teams: Strategic Crisis Decision-Making

Master strategic decision protocols, crisis governance, and incident escalation under ISO 22361 to protect enterprise resilience.

Dates & programme details ↗

06

Crisis Simulation and Exercise Design: Tabletop and Live Exercise Planning

Master realistic scenario design, stakeholder facilitation, and actionable readiness testing for critical events.

Dates & programme details ↗

07

Business Impact Analysis (BIA) and Recovery Planning: Setting RTO, RPO and MTPD

Quantify operational risk, establish robust recovery metrics, and build an airtight business continuity strategy.

Dates & programme details ↗

08

Supply Chain and Third-Party Continuity Risk: Critical Supplier Resilience

Master proactive strategies to mitigate disruptions, safeguard third-party networks, and secure operational uptime.

Dates & programme details ↗

09

Disaster Victim Identification (DVI) and Mass Fatality Management Training

For emergency, health, mortuary and humanitarian teams who plan temporary mortuaries, collect ante-mortem data, run reconciliation and support families.

Dates & programme details ↗

10

Countering Transnational Organised Crime Course: Network Disruption and International Cooperation

For police, customs, border and financial investigation managers who prioritise criminal groups, coordinate cross-border cooperation and plan disruption.

Dates & programme details ↗

11

Crisis and Hostage Negotiation Training: Negotiator Teams, Command Liaison and Kidnap Response

For police and security negotiators, incident commanders and corporate crisis managers who run negotiation teams in hostage, barricade and kidnap incidents.

Dates & programme details ↗

12

Urban Search and Rescue and Technical Rescue Course: Collapse, Confined Space and Rope Rescue

For civil defence and industrial rescue team leaders who shore collapsed buildings, locate trapped victims and run rope and confined space rescues.

Dates & programme details ↗

13

Emergency Communications Centre Operations Course: Call-Taking, Multi-Agency Dispatch and QA

For supervisors and managers of unified emergency call centres who verify caller location, coordinate police, fire and ambulance dispatch and audit recordings.

Dates & programme details ↗

14

Combating Trafficking in Persons Course: Victim Identification, Investigation and Prosecution

For police, prosecutors, labour inspectors, border and social-services staff who screen trafficking indicators, refer victims and build cases for court.

Dates & programme details ↗