Customer Experience & Service Excellence (CX)

GDS Airline Reservations, Fares and Ticketing: PNR, Pricing, Reissues and Refunds – Jeddah, 29 Nov – 3 Dec 2026

GDS Airline Reservations, Fares and Ticketing: PNR, Pricing, Reissues and Refunds runs in Jeddah from Sunday 29 November to Thursday 3 December 2026 (1 Week). The fee is 19,500 SAR per participant. The same programme is also scheduled in 7 other cities.

Register for this programme Ask a question

Dates
Length
1 Week
Fee per participant
19,500 SAR
Format
In person, Jeddah
Venue
Corniche four-star
Status
Open for registration
Week
48 of 2026
Reference
424_13905

This session

29 Nov – 3 Dec 2026

This GDS Airline Reservations, Fares and Ticketing: PNR, Pricing, Reissues and Refunds session in Jeddah runs from Sunday 29 November to Thursday 3 December 2026 (week 48, Q4 2026). It is the only date in Jeddah in 2026, at a fee of 19,500 SAR. Registration is open for this date. It is held in person at Corniche four-star.

How do I book this date?

Register online to request your place, or send us a question about this date first.

Reference for this date: 424_13905. Quote it when you contact us.

Before you book, read our cancellation policy.

Let’s talk about your next step.

Questions about this date

When does GDS Airline Reservations, Fares and Ticketing: PNR, Pricing, Reissues and Refunds in Jeddah start and finish?

It starts on Sunday 29 November and finishes on Thursday 3 December 2026: 1 Week.

How much does GDS Airline Reservations, Fares and Ticketing: PNR, Pricing, Reissues and Refunds in Jeddah cost?

The fee for this date is 19,500 SAR per participant. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in Jeddah, at Corniche four-star.

Where else does GDS Airline Reservations, Fares and Ticketing: PNR, Pricing, Reissues and Refunds run?

It is also scheduled in 7 other cities: Amsterdam, Barcelona, Dammam, Dubai, London, Paris and Riyadh.

What does this programme cover?

GDS airline reservations, fares and ticketing are where a travel sale is won or lost: a wrongly built passenger name record, a misread fare rule or a careless reissue turns into a debit memo, a stranded traveller or a refund dispute. This Core Concept course builds hands-on skill at the reservations desk, from reading availability and selling segments to pricing, issuing e-tickets and handling exchanges and refunds. Working in a training GDS environment, participants produce a Booking-to-Ticket Desk Procedure Pack for their own agency, travel desk or airline sales office.

The programme outline covers:

  • Introduction
  • Course Objectives
  • Target Audience
  • Course Outline
  • Day 1: Travel Distribution and Reservations Foundations
  • Day 2: GDS Booking Workflow and the Passenger Name Record
  • Day 3: Fares, Fare Rules and Ticket Issuance
  • Day 4: Ticket Changes, Ancillaries and Service Recovery
  • Day 5: Reservations Lab and Desk Procedure Pack
  • Skills You Will Gain
  • Why Attend This Course
  • Conclusion
Read the full outline on the programme page ↗

Where else does this programme run?

Also scheduled in 7 other cities.

More ways to train