Contact Centre Management and Quality Monitoring: Performance, Staffing and QA – Jeddah, 5–9 Sep 2027
Contact Centre Management and Quality Monitoring: Performance, Staffing and QA runs in Jeddah from Sunday 5 September to Thursday 9 September 2027 (1 Week). The fee is 19,500 SAR per participant. The same programme is also scheduled in 7 other cities.
- Dates
- Length
- 1 Week
- Fee per participant
- 19,500 SAR
- Format
- In person, Jeddah
- Venue
- Corniche four-star
- Status
- Open for registration
- Week
- 35 of 2027
- Reference
- 1098_16050
This session
5–9 Sep 2027
This Contact Centre Management and Quality Monitoring: Performance, Staffing and QA session in Jeddah runs from Sunday 5 September to Thursday 9 September 2027 (week 35, Q3 2027). It is the only date in Jeddah in 2027, at a fee of 19,500 SAR. Registration is open for this date. It is held in person at Corniche four-star.
How do I book this date?
Register online to request your place, or send us a question about this date first.
Reference for this date: 1098_16050. Quote it when you contact us.
Before you book, read our cancellation policy.
Let’s talk about your next step.
Questions about this date
When does Contact Centre Management and Quality Monitoring: Performance, Staffing and QA in Jeddah start and finish?
It starts on Sunday 5 September and finishes on Thursday 9 September 2027: 1 Week.
How much does Contact Centre Management and Quality Monitoring: Performance, Staffing and QA in Jeddah cost?
The fee for this date is 19,500 SAR per participant. Please read our cancellation policy before you book.
Is this date held in person or online?
It is held in person in Jeddah, at Corniche four-star.
What does this programme cover?
Technical depth: Practitioner · Practical mode: Case study
The programme outline covers:
- Introduction
- Course Objectives
- Target Audience
- Course Outline
- Day 1: The Contact Centre Landscape and Current Performance
- Day 2: Performance, Staffing and Quality Frameworks
- Day 3: Running Daily Operations and Quality Monitoring
- Day 4: Optimisation, Risk and People Issues
- Day 5: Case Work and the Performance and Quality Plan
- Skills You Will Gain
- Why Attend This Course
- Conclusion
Where else does this programme run?
Also scheduled in 7 other cities.
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