Customer Experience & Service Excellence (CX)

Building a Customer-Centric Culture: Leadership, Governance and Service Excellence – Jeddah, 22–26 Nov 2026

Building a Customer-Centric Culture: Leadership, Governance and Service Excellence runs in Jeddah from Sunday 22 November to Thursday 26 November 2026 (1 Week). The fee is 19,500 SAR per participant. The same programme is also scheduled in 7 other cities.

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Dates
Length
1 Week
Fee per participant
19,500 SAR
Format
In person, Jeddah
Venue
Corniche four-star
Status
Open for registration
Week
47 of 2026
Reference
1099_16053

This session

22–26 Nov 2026

This Building a Customer-Centric Culture: Leadership, Governance and Service Excellence session in Jeddah runs from Sunday 22 November to Thursday 26 November 2026 (week 47, Q4 2026). It is the only date in Jeddah in 2026, at a fee of 19,500 SAR. Registration is open for this date. It is held in person at Corniche four-star.

How do I book this date?

Register online to request your place, or send us a question about this date first.

Reference for this date: 1099_16053. Quote it when you contact us.

Before you book, read our cancellation policy.

Let’s talk about your next step.

Questions about this date

When does Building a Customer-Centric Culture: Leadership, Governance and Service Excellence in Jeddah start and finish?

It starts on Sunday 22 November and finishes on Thursday 26 November 2026: 1 Week.

How much does Building a Customer-Centric Culture: Leadership, Governance and Service Excellence in Jeddah cost?

The fee for this date is 19,500 SAR per participant. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in Jeddah, at Corniche four-star.

Where else does Building a Customer-Centric Culture: Leadership, Governance and Service Excellence run?

It is also scheduled in 7 other cities: Amsterdam, Barcelona, Dammam, Dubai, London, Paris and Riyadh.

What does this programme cover?

Technical depth: Conceptual · Practical mode: Case study

The programme outline covers:

  • Introduction
  • Course Objectives
  • Target Audience
  • Course Outline
  • Day 1: Why Customer-Centricity Stalls
  • Day 2: Frameworks for Customer-Centric Organisations
  • Day 3: Leading the Culture from the Top
  • Day 4: Accountability, Risk and Return
  • Day 5: Case Work and the Culture Roadmap
  • Skills You Will Gain
  • Why Attend This Course
  • Conclusion
Read the full outline on the programme page ↗

Where else does this programme run?

Also scheduled in 7 other cities.

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