Customer Experience & Service Excellence (CX)

Customer Segmentation, Personas and Customer Insight for CX Teams – Riyadh, 7–11 Nov 2027

Customer Segmentation, Personas and Customer Insight for CX Teams runs in Riyadh from Sunday 7 November to Thursday 11 November 2027 (1 Week). The fee is 20,000 SAR per participant. The same programme is also scheduled in 7 other cities.

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Dates
Length
1 Week
Fee per participant
20,000 SAR
Format
In person, Riyadh
Venue
KAFD district five-star
Status
Open for registration
Week
44 of 2027
Reference
1100_16057

This session

7–11 Nov 2027

This Customer Segmentation, Personas and Customer Insight for CX Teams session in Riyadh runs from Sunday 7 November to Thursday 11 November 2027 (week 44, Q4 2027). It is the only date in Riyadh in 2027, at a fee of 20,000 SAR. Registration is open for this date. It is held in person at KAFD district five-star.

How do I book this date?

Register online to request your place, or send us a question about this date first.

Reference for this date: 1100_16057. Quote it when you contact us.

Before you book, read our cancellation policy.

Let’s talk about your next step.

Questions about this date

When does Customer Segmentation, Personas and Customer Insight for CX Teams in Riyadh start and finish?

It starts on Sunday 7 November and finishes on Thursday 11 November 2027: 1 Week.

How much does Customer Segmentation, Personas and Customer Insight for CX Teams in Riyadh cost?

The fee for this date is 20,000 SAR per participant. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in Riyadh, at KAFD district five-star.

Where else does Customer Segmentation, Personas and Customer Insight for CX Teams run?

It is also scheduled in 7 other cities: Amsterdam, Barcelona, Dammam, Dubai, Jeddah, London and Paris.

What does this programme cover?

Technical depth: Practitioner · Practical mode: Modelling build

The programme outline covers:

  • Introduction
  • Course Objectives
  • Target Audience
  • Course Outline
  • Day 1: Segmentation Foundations and Current Customer Knowledge
  • Day 2: Segmentation and Persona Models
  • Day 3: Building Segments and Personas
  • Day 4: Validation, Bias and Responsible Use
  • Day 5: Modelling Build and the Segmentation and Persona Pack
  • Skills You Will Gain
  • Why Attend This Course
  • Conclusion
Read the full outline on the programme page ↗

Where else does this programme run?

Also scheduled in 7 other cities.

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