Service Level Agreements (SLA) and Service Catalogue Design – Dammam, 26–30 Sep 2027
Service Level Agreements (SLA) and Service Catalogue Design runs in Dammam from Sunday 26 September to Thursday 30 September 2027 (1 Week). The fee is 19,500 SAR per participant. The same programme is also scheduled in 7 other cities.
- Dates
- Length
- 1 Week
- Fee per participant
- 19,500 SAR
- Format
- In person, Dammam
- Venue
- Eastern Province five-star
- Status
- Open for registration
- Week
- 38 of 2027
- Reference
- 1101_16058
This session
26–30 Sep 2027
This Service Level Agreements (SLA) and Service Catalogue Design session in Dammam runs from Sunday 26 September to Thursday 30 September 2027 (week 38, Q3 2027). It is the only date in Dammam in 2027, at a fee of 19,500 SAR. Registration is open for this date. It is held in person at Eastern Province five-star.
How do I book this date?
Register online to request your place, or send us a question about this date first.
Reference for this date: 1101_16058. Quote it when you contact us.
Before you book, read our cancellation policy.
Let’s talk about your next step.
Questions about this date
When does Service Level Agreements (SLA) and Service Catalogue Design in Dammam start and finish?
It starts on Sunday 26 September and finishes on Thursday 30 September 2027: 1 Week.
How much does Service Level Agreements (SLA) and Service Catalogue Design in Dammam cost?
The fee for this date is 19,500 SAR per participant. Please read our cancellation policy before you book.
Is this date held in person or online?
It is held in person in Dammam, at Eastern Province five-star.
What does this programme cover?
Technical depth: Practitioner · Practical mode: Case study
The programme outline covers:
- Introduction
- Course Objectives
- Target Audience
- Course Outline
- Day 1: Service Commitments and the Current-State Baseline
- Day 2: Standards and Frameworks for Service Levels and Catalogues
- Day 3: Designing the Catalogue and Drafting Agreements
- Day 4: Measurement, Risk and Performance Control
- Day 5: Case Work and the Service Catalogue and SLA Pack
- Skills You Will Gain
- Why Attend This Course
- Conclusion
Where else does this programme run?
Also scheduled in 7 other cities.
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