Customer Experience & Service Excellence (CX)

AI in Customer Service: Chatbots, Intelligent Routing and Human Handover – Dammam, 13–17 Dec 2026

AI in Customer Service: Chatbots, Intelligent Routing and Human Handover runs in Dammam from Sunday 13 December to Thursday 17 December 2026 (1 Week). The fee is 19,500 SAR per participant. The same programme is also scheduled in 7 other cities.

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Dates
Length
1 Week
Fee per participant
19,500 SAR
Format
In person, Dammam
Venue
Eastern Province five-star
Status
Open for registration
Week
50 of 2026
Reference
1102_16061

This session

13–17 Dec 2026

This AI in Customer Service: Chatbots, Intelligent Routing and Human Handover session in Dammam runs from Sunday 13 December to Thursday 17 December 2026 (week 50, Q4 2026). It is the only date in Dammam in 2026, at a fee of 19,500 SAR. Registration is open for this date. It is held in person at Eastern Province five-star.

How do I book this date?

Register online to request your place, or send us a question about this date first.

Reference for this date: 1102_16061. Quote it when you contact us.

Before you book, read our cancellation policy.

Let’s talk about your next step.

Questions about this date

When does AI in Customer Service: Chatbots, Intelligent Routing and Human Handover in Dammam start and finish?

It starts on Sunday 13 December and finishes on Thursday 17 December 2026: 1 Week.

How much does AI in Customer Service: Chatbots, Intelligent Routing and Human Handover in Dammam cost?

The fee for this date is 19,500 SAR per participant. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in Dammam, at Eastern Province five-star.

Where else does AI in Customer Service: Chatbots, Intelligent Routing and Human Handover run?

It is also scheduled in 7 other cities: Amsterdam, Barcelona, Dubai, Jeddah, London, Paris and Riyadh.

What does this programme cover?

Technical depth: Practitioner · Practical mode: Lab

The programme outline covers:

  • Introduction
  • Course Objectives
  • Target Audience
  • Course Outline
  • Day 1: AI in the Service Operation: Landscape and Readiness
  • Day 2: Frameworks, Standards and Solution Architecture
  • Day 3: Designing Bots, Routing and Handover
  • Day 4: Risk, Quality and Optimisation
  • Day 5: Lab Work and the AI Service Automation Blueprint
  • Skills You Will Gain
  • Why Attend This Course
  • Conclusion
Read the full outline on the programme page ↗

Where else does this programme run?

Also scheduled in 7 other cities.

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