Customer Success Management: Health Scores, Renewals and Net Revenue Retention – Paris, 28 Dec 2026 – 1 Jan 2027
Customer Success Management: Health Scores, Renewals and Net Revenue Retention runs in Paris from Monday 28 December 2026 to Friday 1 January 2027 (1 Week). The fee is 23,500 SAR per participant. The same programme is also scheduled in 7 other cities.
- Dates
- Length
- 1 Week
- Fee per participant
- 23,500 SAR
- Format
- In person, Paris
- Venue
- Right Bank business hotel
- Status
- Open for registration
- Week
- 53 of 2026
- Reference
- 591_17748
This session
28 Dec 2026 – 1 Jan 2027
This Customer Success Management: Health Scores, Renewals and Net Revenue Retention session in Paris runs from Monday 28 December to Friday 1 January 2027 (week 53, Q4 2026). It is the only date in Paris in 2026, at a fee of 23,500 SAR, the same for each of them. Registration is open for this date. It is held in person at Right Bank business hotel.
When else does it run in Paris?
- 28 December 2026 – 1 January 2027 This date 23,500 SAR
- 9 – 13 August 2027 23,500 SAR
How do I book this date?
Register online to request your place, or send us a question about this date first.
Reference for this date: 591_17748. Quote it when you contact us.
Before you book, read our cancellation policy.
Let’s talk about your next step.
Questions about this date
When does Customer Success Management: Health Scores, Renewals and Net Revenue Retention in Paris start and finish?
It starts on Monday 28 December 2026 and finishes on Friday 1 January 2027: 1 Week.
How much does Customer Success Management: Health Scores, Renewals and Net Revenue Retention in Paris cost?
The fee for this date is 23,500 SAR per participant. Please read our cancellation policy before you book.
Is this date held in person or online?
It is held in person in Paris, at Right Bank business hotel.
What does this programme cover?
Customer success management decides whether a subscription or B2B service business keeps and grows the revenue it has already won. Many teams still treat the post-sale phase as reactive support: onboarding drifts, product usage goes unmeasured, renewals are chased in the final month and account risk surfaces only when a cancellation notice arrives. This Core Concept course equips practitioners to run the customer success function with a clear operating model, measured adoption, health scores, success plans and disciplined renewal work. Participants build a Customer Success Playbook with a Weighted Health Score Model for a case company.
The programme outline covers:
- Introduction
- Course Objectives
- Target Audience
- Course Outline
- Day 1: The Customer Success Function and the B2B Customer Journey
- Day 2: Operating Models, Health Scoring and Retention Metrics
- Day 3: Onboarding, Adoption and Success Planning in Daily Practice
- Day 4: Renewals, Expansion, Churn Risk and Scaling
- Day 5: Modelling Build: Customer Success Playbook and Health Score Model
- Skills You Will Gain
- Why Attend This Course
- Conclusion
Where else does this programme run?
Also scheduled in 7 other cities.
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