Customer Experience & Service Excellence (CX)

Tour Operator and Travel Agency Operations: Package Design, Costing and Contracting – Barcelona, 8–12 Nov 2027

Tour Operator and Travel Agency Operations: Package Design, Costing and Contracting runs in Barcelona from Monday 8 November to Friday 12 November 2027 (1 Week). The fee is 23,500 SAR per participant. The same programme is also scheduled in 7 other cities.

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Dates
Length
1 Week
Fee per participant
23,500 SAR
Format
In person, Barcelona
Venue
Eixample district four-star
Status
Open for registration
Week
45 of 2027
Reference
627_18145

This session

8–12 Nov 2027

This Tour Operator and Travel Agency Operations: Package Design, Costing and Contracting session in Barcelona runs from Monday 8 November to Friday 12 November 2027 (week 45, Q4 2027). It is the only date in Barcelona in 2027, at a fee of 23,500 SAR. Registration is open for this date. It is held in person at Eixample district four-star.

How do I book this date?

Register online to request your place, or send us a question about this date first.

Reference for this date: 627_18145. Quote it when you contact us.

Before you book, read our cancellation policy.

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Questions about this date

When does Tour Operator and Travel Agency Operations: Package Design, Costing and Contracting in Barcelona start and finish?

It starts on Monday 8 November and finishes on Friday 12 November 2027: 1 Week.

How much does Tour Operator and Travel Agency Operations: Package Design, Costing and Contracting in Barcelona cost?

The fee for this date is 23,500 SAR per participant. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in Barcelona, at Eixample district four-star.

Where else does Tour Operator and Travel Agency Operations: Package Design, Costing and Contracting run?

It is also scheduled in 7 other cities: Amsterdam, Dammam, Dubai, Jeddah, London, Paris and Riyadh.

What does this programme cover?

Tour operator and travel agency operations lose margin quietly: packages priced from outdated supplier rates, hotel allotments released too late, ground handlers briefed by phone and groups left waiting at transfer points. Complaints on tour then eat what little profit remains. This Core Concept course gives product, contracting, reservations and operations teams a working method for designing, costing, contracting and running tour packages for groups and independent travellers. Participants build a Costed Tour Package and Operations Plan for a case itinerary that can be adapted to their own programmes.

The programme outline covers:

  • Introduction
  • Course Objectives
  • Target Audience
  • Course Outline
  • Day 1: Travel Distribution Chain and Tour Operator Business Models
  • Day 2: Tour Package Product Design and Dynamic Packaging
  • Day 3: Package Costing, Pricing and Supplier Contracting
  • Day 4: Reservations, Operations Control, Service Recovery and Risk
  • Day 5: Sustainable Products and Costed Package Build
  • Skills You Will Gain
  • Why Attend This Course
  • Conclusion
Read the full outline on the programme page ↗

Where else does this programme run?

Also scheduled in 7 other cities.

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