Leadership & Organisational Change

Empathy Skills at Work: Perspective-Taking and Empathetic Leadership – Amsterdam, 23–27 Nov 2026

Empathy Skills at Work: Perspective-Taking and Empathetic Leadership runs in Amsterdam from Monday 23 November to Friday 27 November 2026 (1 Week). The fee is 23,500 SAR per participant. The same programme is also scheduled in 7 other cities.

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Dates
Length
1 Week
Fee per participant
23,500 SAR
Format
In person, Amsterdam
Venue
Zuidas business district hotel
Status
Open for registration
Week
48 of 2026
Reference
897_21116

This session

23–27 Nov 2026

This Empathy Skills at Work: Perspective-Taking and Empathetic Leadership session in Amsterdam runs from Monday 23 November to Friday 27 November 2026 (week 48, Q4 2026). It is the only date in Amsterdam in 2026, at a fee of 23,500 SAR. Registration is open for this date. It is held in person at Zuidas business district hotel.

How do I book this date?

Register online to request your place, or send us a question about this date first.

Reference for this date: 897_21116. Quote it when you contact us.

Before you book, read our cancellation policy.

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Questions about this date

When does Empathy Skills at Work: Perspective-Taking and Empathetic Leadership in Amsterdam start and finish?

It starts on Monday 23 November and finishes on Friday 27 November 2026: 1 Week.

How much does Empathy Skills at Work: Perspective-Taking and Empathetic Leadership in Amsterdam cost?

The fee for this date is 23,500 SAR per participant. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in Amsterdam, at Zuidas business district hotel.

Where else does Empathy Skills at Work: Perspective-Taking and Empathetic Leadership run?

It is also scheduled in 7 other cities: Barcelona, Dammam, Dubai, Jeddah, London, Paris and Riyadh.

What does this programme cover?

Empathy skills are often assumed rather than practised, so teams misread colleagues, customers escalate when they feel unheard and managers mistake reassurance for understanding. The result is avoidable friction, disengagement and service complaints that trace back to how people were listened to. This Core Concept course treats empathy as a set of learnable workplace behaviours: telling empathy apart from sympathy, taking another person's perspective, listening and reflecting accurately, reading cues and responding with care while protecting personal boundaries. Participants finish with a Personal Empathy Practice Plan and a recorded role-play of a sensitive conversation.

The programme outline covers:

  • Introduction
  • Course Objectives
  • Target Audience
  • Course Outline
  • Day 1: What Empathy Is and Is Not
  • Day 2: Perspective-Taking and Understanding Others
  • Day 3: Empathic Listening, Reflecting and Reading Cues
  • Day 4: Empathy Under Pressure: Feedback, Conflict, Customers and Remote Teams
  • Day 5: Empathy Practice Plan and Recorded Role-Play
  • Skills You Will Gain
  • Why Attend This Course
  • Conclusion
Read the full outline on the programme page ↗

Where else does this programme run?

Also scheduled in 7 other cities.

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