Training Courses - CoreConcept Training Center

Customer Experience & Service Excellence (CX)

Measuring Customer Experience: NPS, CSAT and Customer Effort Score (CES)

Programme overview

18 – 22 January 2027

Dubai 19,500 SAR ≈ $5,200 View programme

Customer Experience & Service Excellence (CX)

Complaint Handling and Service Recovery: Managing Customer Complaints

Programme overview

18 – 22 January 2027

London 23,000 SAR ≈ $6,150 View programme

Organisational & Operational Excellence

Organisational Design and Structure Review for Senior Leaders

Programme overview

18 – 22 January 2027

Dubai 19,500 SAR ≈ $5,200 View programme

Executive Skills & Corporate Communication

Strategic Business Writing Skills for Executives and Senior Leaders

Programme overview

18 – 22 January 2027

Dubai 19,500 SAR ≈ $5,200 View programme

Executive Skills & Corporate Communication

Influencing Without Authority: Cross-Functional Influence Skills

Programme overview

18 – 22 January 2027

Dubai 19,500 SAR ≈ $5,200 View programme

Executive Skills & Corporate Communication

Cross-Cultural Communication and Cultural Intelligence for International Teams

Programme overview

18 – 22 January 2027

Amsterdam 23,500 SAR ≈ $6,250 View programme

Executive Skills & Corporate Communication

Workshop Facilitation Skills: Leading Strategy Sessions and Group Decisions

Programme overview

18 – 22 January 2027

Paris 23,500 SAR ≈ $6,250 View programme

Non-Profit & Third Sector Management

Volunteer Programme Management: Recruitment, Engagement and Impact

Programme overview

18 – 22 January 2027

Amsterdam 23,500 SAR ≈ $6,250 View programme

Non-Profit & Third Sector Management

Saudi Fundraising Law and Licensed Donation Campaigns: NCNP Licensing, Ehsan and Sahem

Programme overview

18 – 22 January 2027

Dubai 19,500 SAR ≈ $5,200 View programme

Finance, Accounting & Budgeting

IFRS Update 2026 for Saudi Entities: SOCPA-Endorsed IFRS, IFRS 18 and Zakat Presentation

Programme overview

18 – 22 January 2027

Amsterdam 23,500 SAR ≈ $6,250 View programme

Finance, Accounting & Budgeting

Accrual Accounting and IPSAS in the Saudi Public Sector: Ministry of Finance Transition Project

Programme overview

18 – 22 January 2027

Dubai 19,500 SAR ≈ $5,200 View programme

Finance, Accounting & Budgeting

Giga-Project Budgeting, Cost Forecasting and Cost Control for Capital Programmes

Programme overview

18 – 22 January 2027

Amsterdam 23,500 SAR ≈ $6,250 View programme

Finance, Accounting & Budgeting

Basel III and Basel IV Capital Adequacy: ICAAP, Stress Testing and Pillar 3 Disclosure

Programme overview

18 – 22 January 2027

London 23,000 SAR ≈ $6,150 View programme

Artificial Intelligence (AI)

Change Management for AI Adoption: Leading the Workforce Through AI Transformation

Programme overview

18 – 22 January 2027

London 25,300 SAR ≈ $6,750 View programme

HR Operations & Compliance

Nitaqat and Saudization Compliance: Achieving and Holding a Platinum or High Green Band

Programme overview

18 – 22 January 2027

Dubai 19,500 SAR ≈ $5,200 View programme

HR Operations & Compliance

Saudi Payroll Calculations: End-of-Service Benefits, Overtime and Leave Under the Labour Law

Programme overview

18 – 22 January 2027

London 23,000 SAR ≈ $6,150 View programme

HR Operations & Compliance

Employee Relations, Disciplinary Procedures and Labour Dispute Management

Programme overview

18 – 22 January 2027

Barcelona 23,500 SAR ≈ $6,250 View programme

HR Operations & Compliance

AI in Recruitment and HR Operations: Screening, Shortlisting and Saudi PDPL Limits

Programme overview

18 – 22 January 2027

Dubai 19,500 SAR ≈ $5,200 View programme

Quality & Productivity

ISO 9001 Internal Auditor Training: Planning, Conducting and Reporting Audits

Programme overview

18 – 22 January 2027

Dubai 19,500 SAR ≈ $5,200 View programme

Quality & Productivity

Lean Six Sigma for Process Improvement Projects: DMAIC Tools and Statistics

Programme overview

18 – 22 January 2027

London 23,000 SAR ≈ $6,150 View programme

Quality & Productivity

AI-Assisted Process Analysis: Process Mining and AI for Continuous Improvement

Programme overview

18 – 22 January 2027

London 23,000 SAR ≈ $6,150 View programme

Legal, Contracts & Procurement

GTPL Implementing Regulations in Practice: Tender Preparation, Evaluation and Award

Programme overview

18 – 22 January 2027

Barcelona 23,500 SAR ≈ $6,250 View programme

Legal, Contracts & Procurement

Local Content Strategy in Saudi Arabia: LCGPA, iktva and Giga-Project Localisation

Programme overview

18 – 22 January 2027

Dubai 19,500 SAR ≈ $5,200 View programme

Legal, Contracts & Procurement

Tendering and Bid Evaluation: Contract Preparation, Tender Documents and Scoring

Programme overview

18 – 22 January 2027

London 23,000 SAR ≈ $6,150 View programme