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Customer Experience & Service Excellence (CX)

Voice of the Customer (VoC) Programmes and Customer Feedback Systems – Dammam, 29 Nov – 3 Dec 2026

Voice of the Customer (VoC) Programmes and Customer Feedback Systems runs in Dammam from Sunday 29 November to Thursday 3 December 2026 (1 Week). The fee is 19,500 SAR per participant. The same programme is also scheduled in 7 other cities.

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Dates
Length
1 Week
Fee per participant
19,500 SAR
Format
In person, Dammam
Venue
Eastern Province five-star
Status
Open for registration
Week
48 of 2026
Reference
1094_16037

This session

29 Nov – 3 Dec 2026

This Voice of the Customer (VoC) Programmes and Customer Feedback Systems session in Dammam runs from Sunday 29 November to Thursday 3 December 2026 (week 48, Q4 2026). It is the only date in Dammam in 2026, at a fee of 19,500 SAR. Registration is open for this date. It is held in person at Eastern Province five-star.

How do I book this date?

Register online to request your place, or send us a question about this date first.

Reference for this date: 1094_16037. Quote it when you contact us.

Before you book, read our cancellation policy.

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Questions about this date

When does Voice of the Customer (VoC) Programmes and Customer Feedback Systems in Dammam start and finish?

It starts on Sunday 29 November and finishes on Thursday 3 December 2026: 1 Week.

How much does Voice of the Customer (VoC) Programmes and Customer Feedback Systems in Dammam cost?

The fee for this date is 19,500 SAR per participant. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in Dammam, at Eastern Province five-star.

Where else does Voice of the Customer (VoC) Programmes and Customer Feedback Systems run?

It is also scheduled in 7 other cities: Amsterdam, Barcelona, Dubai, Jeddah, London, Paris and Riyadh.

What does this programme cover?

Technical depth: Practitioner · Practical mode: Case study

The programme outline covers:

  • Introduction
  • Course Objectives
  • Target Audience
  • Course Outline
  • Day 1: The VoC Landscape and Current Listening Posts
  • Day 2: Programme Frameworks and Standards
  • Day 3: Collecting and Analysing Feedback
  • Day 4: Closing the Loop and Controlling Risk
  • Day 5: Case Work and the VoC Programme Design
  • Skills You Will Gain
  • Why Attend This Course
  • Conclusion
Read the full outline on the programme page ↗

Where else does this programme run?

Also scheduled in 7 other cities.

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