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Customer Experience & Service Excellence (CX)

Voice of the Customer (VoC) Programmes and Customer Feedback Systems – Riyadh, 27 Jun – 1 Jul 2027

Voice of the Customer (VoC) Programmes and Customer Feedback Systems runs in Riyadh from Sunday 27 June to Thursday 1 July 2027 (1 Week). The fee is 20,000 SAR per participant. The same programme is also scheduled in 7 other cities.

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Dates
Length
1 Week
Fee per participant
20,000 SAR
Format
In person, Riyadh
Venue
KAFD district five-star
Status
Open for registration
Week
25 of 2027
Reference
1094_16039

This session

27 Jun – 1 Jul 2027

This Voice of the Customer (VoC) Programmes and Customer Feedback Systems session in Riyadh runs from Sunday 27 June to Thursday 1 July 2027 (week 25, Q2 2027). It is the only date in Riyadh in 2027, at a fee of 20,000 SAR. Registration is open for this date. It is held in person at KAFD district five-star.

How do I book this date?

Register online to request your place, or send us a question about this date first.

Reference for this date: 1094_16039. Quote it when you contact us.

Before you book, read our cancellation policy.

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Questions about this date

When does Voice of the Customer (VoC) Programmes and Customer Feedback Systems in Riyadh start and finish?

It starts on Sunday 27 June and finishes on Thursday 1 July 2027: 1 Week.

How much does Voice of the Customer (VoC) Programmes and Customer Feedback Systems in Riyadh cost?

The fee for this date is 20,000 SAR per participant. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in Riyadh, at KAFD district five-star.

Where else does Voice of the Customer (VoC) Programmes and Customer Feedback Systems run?

It is also scheduled in 7 other cities: Amsterdam, Barcelona, Dammam, Dubai, Jeddah, London and Paris.

What does this programme cover?

Technical depth: Practitioner · Practical mode: Case study

The programme outline covers:

  • Introduction
  • Course Objectives
  • Target Audience
  • Course Outline
  • Day 1: The VoC Landscape and Current Listening Posts
  • Day 2: Programme Frameworks and Standards
  • Day 3: Collecting and Analysing Feedback
  • Day 4: Closing the Loop and Controlling Risk
  • Day 5: Case Work and the VoC Programme Design
  • Skills You Will Gain
  • Why Attend This Course
  • Conclusion
Read the full outline on the programme page ↗

Where else does this programme run?

Also scheduled in 7 other cities.

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