Sales & Marketing

Online Community Management: Member Engagement, Advocacy and Community Health Metrics – London, 22–26 Mar 2027

Online Community Management: Member Engagement, Advocacy and Community Health Metrics runs in London from Monday 22 March to Friday 26 March 2027 (1 Week). The fee is 23,000 SAR per participant. The same programme is also scheduled in 7 other cities.

Dates: Monday 22 Mar – Friday 26 Mar 2027
Length: 1 Week
Fee per participant: 23,000 SAR
Format: In person, London
Venue: Central London four-star
Status: Open for registration
Week: 12 of 2027
Reference: 752_19517

This session

22–26 Mar 2027

This Online Community Management: Member Engagement, Advocacy and Community Health Metrics session in London runs from Monday 22 March to Friday 26 March 2027 (week 12, Q1 2027). It is the 2nd of 2 dates in London in 2027, at a fee of 23,000 SAR, the same for each of them. Registration is open for this date. It is held in person at Central London four-star.

When else does it run in London?

25 – 29 January 2027 23,000 SAR
22 – 26 March 2027 This date 23,000 SAR

How do I book this date?

Reference for this date: 752_19517. Quote it when you contact us.

Before you book, read our cancellation policy.

Let’s talk about your next step.

Questions about this date

When does Online Community Management: Member Engagement, Advocacy and Community Health Metrics in London start and finish?

It starts on Monday 22 March and finishes on Friday 26 March 2027: 1 Week.

How much does Online Community Management: Member Engagement, Advocacy and Community Health Metrics in London cost?

The fee for this date is 23,000 SAR per participant. Please read our cancellation policy before you book.

Is this date held in person or online?

It is held in person in London, at Central London four-star.

Where else does Online Community Management: Member Engagement, Advocacy and Community Health Metrics run?

It is also scheduled in 7 other cities: Amsterdam, Barcelona, Dammam, Dubai, Jeddah, Paris and Riyadh.

What does this programme cover?

Many brands open a forum, member group or customer space, then watch it go quiet after launch because nobody owns the purpose, the member journey or the measures of success. Online community management turns that space into a place members return to, help each other and speak for the brand. This Core Concept course gives community and membership teams the strategy canvas, onboarding flows, engagement calendars, advocate programmes and health metrics the role needs. Participants produce a Community Strategy and 90-Day Engagement Plan for a case brand.

The programme outline covers:

Introduction
Course Objectives
Target Audience
Course Outline
Day 1: Community Types, Purpose and Member Value
Day 2: Community Strategy, Platform Choice and Governance
Day 3: Member Journey, Engagement Programming and Recognition
Day 4: Advocacy, Ethical Marketing and Community Health
Day 5: Case Brand Community Strategy and 90-Day Engagement Plan
Skills You Will Gain
Why Attend This Course
Conclusion