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Customer Experience & Service Excellence (CX)

Customer Journey Mapping and Service Blueprint Design

Programme overview

19 – 23 July 2027

Barcelona 23,500 SAR ≈ $6,250 View programme ↗

Performance Management & Impact (OKRs/KPIs)

OKR Implementation: Objectives and Key Results for Leadership Teams

Programme overview

19 – 23 July 2027

Paris 23,500 SAR ≈ $6,250 View programme ↗

Performance Management & Impact (OKRs/KPIs)

Training Evaluation and ROI: Measuring Training Impact and Driving Continuous Improvement

Programme overview

19 – 23 July 2027

Barcelona 23,500 SAR ≈ $6,250 View programme ↗

Non-Profit & Third Sector Management

Saudi Nonprofit Governance: NCNP Governance Rules for Associations and Foundations

Programme overview

19 – 23 July 2027

London 23,000 SAR ≈ $6,150 View programme ↗

Leadership & Organisational Change

Cyber Crisis Leadership and Incident Response Governance

Programme overview

19 – 23 July 2027

London 23,000 SAR ≈ $6,150 View programme ↗

Leadership & Organisational Change

Building Inclusive Teams: Inclusive Leadership and Psychological Safety

Programme overview

19 – 23 July 2027

Paris 23,500 SAR ≈ $6,250 View programme ↗

Performance Management & Impact (OKRs/KPIs)

Benchmarking and Maturity Assessment Training Course

Programme overview

19 – 23 July 2027

London 23,000 SAR ≈ $6,150 View programme ↗

Performance Management & Impact (OKRs/KPIs)

Monitoring and Evaluation (M&E) Frameworks: Theory of Change, Logframes and Indicators

Programme overview

19 – 23 July 2027

London 23,000 SAR ≈ $6,150 View programme ↗

Project, Programme & Portfolio Management (PMO)

Project Planning and Scheduling: Critical Path Method (CPM) and Schedule Analysis

Programme overview

19 – 23 July 2027

London 23,000 SAR ≈ $6,150 View programme ↗

Project, Programme & Portfolio Management (PMO)

Programme Assurance and Stage-Gate Reviews for Projects and Programmes

Programme overview

19 – 23 July 2027

Dubai 19,500 SAR ≈ $5,200 View programme ↗

Digital Transformation

Omnichannel Customer Experience and Digital Channel Management

Programme overview

19 – 23 July 2027

Dubai 19,500 SAR ≈ $5,200 View programme ↗

Human Capital Development & Future Skills

Career Pathing, Career Development and Individual Development Planning

Programme overview

19 – 23 July 2027

London 23,000 SAR ≈ $6,150 View programme ↗

Human Capital Development & Future Skills

Assessment and Development Centres: Talent Assessment Design and Delivery

Programme overview

19 – 23 July 2027

Dubai 19,500 SAR ≈ $5,200 View programme ↗

Innovation & Corporate Entrepreneurship

Creative Problem Solving Techniques: Tools for Root Causes and New Ideas

Programme overview

19 – 23 July 2027

Barcelona 23,500 SAR ≈ $6,250 View programme ↗

Customer Experience & Service Excellence (CX)

Customer Segmentation, Personas and Customer Insight for CX Teams

Programme overview

19 – 23 July 2027

Dubai 19,500 SAR ≈ $5,200 View programme ↗

Finance, Accounting & Budgeting

Management Accounting for Decision Making: Costing, Pricing and Decision Analysis

Programme overview

19 – 23 July 2027

Paris 23,500 SAR ≈ $6,250 View programme ↗

HR Operations & Compliance

Saudi Labour Law 2026 Update for HR: Amendments, Contracts, Leave and Penalties

Programme overview

19 – 23 July 2027

Paris 23,500 SAR ≈ $6,250 View programme ↗

Quality & Productivity

Lean Tools for Process Improvement: 5S, Value Stream Mapping and Kaizen

Programme overview

19 – 23 July 2027

London 23,000 SAR ≈ $6,150 View programme ↗

Quality & Productivity

Leading Process Improvement and Operational Excellence Programmes

Programme overview

19 – 23 July 2027

London 23,000 SAR ≈ $6,150 View programme ↗

Legal, Contracts & Procurement

AI in Procurement and Supply Chain: Spend Analytics, Sourcing and Supplier Risk

Programme overview

19 – 23 July 2027

Paris 23,500 SAR ≈ $6,250 View programme ↗

Legal, Contracts & Procurement

Professional Procurement Practice: Category Management and Strategic Sourcing

Programme overview

19 – 23 July 2027

Dubai 19,500 SAR ≈ $5,200 View programme ↗

Sales & Marketing

Strategic Brand Management for Executives: Repositioning Brands Through Sector Transformation

Programme overview

19 – 23 July 2027

London 23,000 SAR ≈ $6,150 View programme ↗

Sales & Marketing

Key Account Management and Consultative Selling: Account Planning and Value Selling

Programme overview

19 – 23 July 2027

Barcelona 23,500 SAR ≈ $6,250 View programme ↗

Administration & Office Management

Arabic Official and Administrative Correspondence: Letters, Memos, Circulars and Decisions

Programme overview

19 – 23 July 2027

Dubai 19,500 SAR ≈ $5,200 View programme ↗