Professional Customer Service for Public/Private Sector Entities
#1026_361
07 - 11 Sep 2026 11.Sep.2026
Barcelona
18750 SAR
This five-day programme develops front-line and supervisory staff who handle beneficiaries and customers directly. Curriculum covers service standards and expectation setting, communication and questioning technique, handling complaints and difficult interactions, service recovery, accessibility and inclusive service, and supervising for consistency across a team.
#1026_361
07 - 11 Sep 2026
Barcelona
Fees : 18750 SAR