Professional Customer Service for Public/Private Sector Entities
#1026_372
25 - 29 May 2027 29.May.2027
Amsterdam
18500 SAR
This five-day programme develops front-line and supervisory staff who handle beneficiaries and customers directly. Curriculum covers service standards and expectation setting, communication and questioning technique, handling complaints and difficult interactions, service recovery, accessibility and inclusive service, and supervising for consistency across a team.
#1026_372
25 - 29 May 2027
Amsterdam
Fees : 18500 SAR