Professional Customer Service for Public/Private Sector Entities
#1026_382
01 - 05 Feb 2027 05.Feb.2027
Riyadh
17500 SAR
This five-day programme develops front-line and supervisory staff who handle beneficiaries and customers directly. Curriculum covers service standards and expectation setting, communication and questioning technique, handling complaints and difficult interactions, service recovery, accessibility and inclusive service, and supervising for consistency across a team.
#1026_382
01 - 05 Feb 2027
Riyadh
Fees : 17500 SAR