CoreConsept Training Center

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Training Paths

Customer Experience & Service Excellence (CX)

CoreConsept training path: Customer Experience & Service Excellence (CX). Executive programmes aligned with Vision 2030.

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Training Paths
Customer Experience & Service Excellence (CX) Training Courses

01 · Customer Experience & Service Excellence (CX)

Designing Customer Journeys

Map the journey you actually deliver, then redesign it.

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Upcoming Dates

Paris	19000 SAR	07 - 11 Sep 2026
Dubai	19500 SAR	02 - 06 Nov 2026
London	19500 SAR	14 - 18 Dec 2026
Amsterdam	18500 SAR	06 - 10 Apr 2027

02 · Customer Experience & Service Excellence (CX)

Quality Management and Process Improvement

Raise service quality with methods that hold up under audit.

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Upcoming Dates

Paris	19000 SAR	21 - 25 Sep 2026
Dubai	19500 SAR	16 - 20 Nov 2026
Amsterdam	18500 SAR	04 - 08 May 2027
Barcelona	18750 SAR	10 - 14 Aug 2027

03 · Customer Experience & Service Excellence (CX)

Professional Customer Service for Public/Private Sector Entities

Lift the quality of every front-line interaction.

More Dates And Locations →

Upcoming Dates

Barcelona	18750 SAR	07 - 11 Sep 2026
Paris	19000 SAR	12 - 16 Oct 2026
Dubai	19500 SAR	30 Nov - 04 Dec 2026
Riyadh	17500 SAR	01 - 05 Feb 2027

Improving service quality and user experience within digital transformation.